A story of pure frustration.

Here is a story of pure frustration. 
 
There was a job in Holborn with very expensive metal ceiling grids in the reception area. But due to an ‘architectural oversight’ it was decided that the reception was going to be all plasterboard. So the builder - who had spent around £1,650 on these grids - sent them back north to where they came from. That cost him, incidentally, a cool £650 in handling and delivery charges- just so he could get £1k back. 

Galling, I’m sure you’ll agree. But then this is the REAL choker.  
 
Twenty-four hours later there was a U-turn and they reverted back to the original plans. I’m sure this sounds familiar to many of you. So the poor guy ends up ordering them again. The cost went to the client, but all the same. What a waste! 
 
And we hate waste at XS Trade….  
 
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